The (Gradual) Fall of Adobe

Like most designers, I’ve faithfully upgraded my Adobe software (and that from its precursor companies Macromedia, Macromind and Aldus) over these many years. Despite the occasional missed upgrade cycle, I’ve looked forward to the feature and interface improvements which leapt (or, at times, limped) out of the labs.

But today, after another Photoshop crash in OS X and the ongoing death-by-a-thousand-cuts ordeal of workarounds for unfixed bugs, I’m left wondering… when did Adobe’s software become so bloated that I’m driven to look for alternatives?

It’s not just the bugs — even the intended behavior of the software smacks of a certain take-the-captive-customer-for-granted arrogance. The CS3 software updater is one particularly intrusive and unfriendly example, with its incessant interruptions and insistence on forcing the user to quit other apps just to install minor updates.

Apparently, I’m not the only one feeling this pain. The emergence of quick and lean alternatives like Pixelmator and Acorn — which are gaining some thoughtshare, even among design pros — signals a simmering dissatisfaction with the behemoth that Photoshop has become. Analogous competitors are showing up for other Adobe packages like Illustrator. While these newcomers are only suitable for smaller tasks and aren’t yet capable of replacing the Adobe apps, the best of them are not unlike the Photoshop of old in their capable simplicity and development nimbleness. Some may yet grow up to become muscular rivals.

Given Adobe’s demonstrated ability to deliver when it’s under the gun of real competition (e.g., Lightroom vs. Aperture, Premiere vs. Final Cut), these upstarts may be just the impetus needed to clear the barnacles dragging down the old flagships.

Now then, where’s my credit card so I can download that copy of Pixelmator…

Update
Adobe launched the Photoshop Express beta shortly after I posted. Though its networking features and online venue show that it’s targeted a bit differently than the other software I discussed, it’s clearly worth a look.

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4 Responses to “The (Gradual) Fall of Adobe”

  1. Ryan Stewart Says:

    I’m not plugged into the Creative Suite side of Adobe, but I’ll send them this post. As a platform guy, I wonder if we can address some of these issues as we move to online software. Things like Photoshop express might be good for parts of your workflow but Photoshop would still be the king when you needed to dig in.

    =Ryan
    rstewart@adobe.com

  2. Gerry Says:

    Ryan, thanks for the help. Photoshop without a doubt is still the undisputed king, and I would be totally content if it were to stay that way. I just continue to hope that its ongoing issues can be addressed, and in a reasonably timely manner.

  3. John Nack Says:

    Hey Gerry–sorry to hear about the snags; frustrating indeed. Try turning off Version Cue in Photoshop prefs and see whether that makes a difference. Feel free to shoot me a mail if it doesn’t.

    Thanks,
    J.

  4. Gerry Says:

    Thanks for the suggestion, John. I’ve turned off Version Cue. It’s hard to tell if that’s had any immediate effect, but I’ll keep my fingers crossed.

    *Gerry

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